FAQ
Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
The Little Guests Lounge is a premium supervised kids club designed for weddings and events. We provide a safe, calm, beautifully styled space where children can play, create, and relax, while parents enjoy the celebration stress-free.
We are not a childcare service and do not operate under childcare licensing. Parents remain onsite and responsible at all times.
- Valid Working With Children Check (WWCC)
- Experience supervising young children
- Professional training in TLGL policies
- A calm, warm, child-focused approach
At least one staff member per event holds first-aid training.
0-12 years old.
Infants (0-24 months) may join under our Infant Policy, parents remain fully responsible for all personal care.
No. To stay compliant and safe, we do not provide personal care.
We do NOT:
- Change nappies
- Bottle-feed or spoon-feed
- Assist with toileting
- Change clothing
- Put children to bed
- Perform settling routines
If a child needs personal care, parents are contacted immediately via buzzer/SMS.
Yes, infants are welcome for supervised play. Parents may place infants in a stroller or portable bed.
If the infant wakes or needs attention → parent is contacted instantly. We do not pick up, settle, or feed infants.
YES, always.
Parents must remain onsite at all times for safety and compliance.
- Arts & crafts
- Story time
- Colouring & drawing
- Sensory play
- Soft toys
- Building blocks & puzzles
- Quiet corner (teepee + cushions)
- Calming games
- Pretend play
If a parent does not respond:
- We buzz again
- After 5 minutes, we locate you in the venue
- If needed, we notify the venue coordinator
- Room safety check
- Toy safety check
- Foam play mats
- Age-appropriate equipment
- Constant supervision
- Sanitised play environment
We may offer parent-approved light snacks and water.
We do NOT:
- Serve allergy-risk foods
- Allow food sharing
- Feed children who cannot self-feed
- Handle infant bottles
- Themed craft packs
- Sensory bins
- Extra staff
- Extended hours
- Movie corner (tablet, no internet)
- Premium toy sets
- Wedding card-making station
- Ceremony only
- Reception only
- Full-event coverage
- Custom hours
- All-day destination wedding packages
Staffing depends on:
- Number of children
- Ages
- Event duration
- Room size
Standard ratio: 1 staff per 5-8 children.
Yes, we offer preferred supplier partnerships for wedding venues, hotels, and event spaces.
Simply click:
- 📅 Check Availability
- 📩 Enquire Now
Dates fill fast during peak wedding seasons.
Still have questions?
We're here to help! Contact us for more information.
